About Us
Automic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations.
Today, over 1,400 ASX listed and unlisted clients trust Automic’s 250 employees to manage their registry, investor and board requirements – and Automic is ranked number one on the ASX by number of companies serviced, with 750 listed clients. In the past two financial years, Automic has won 50%of IPOs and 70% of listed companies who have switched registries.
Our culture is innately entrepreneurial, comprising people who thrive in an atmosphere where ideas, actions and initiative are encouraged. Our core values, Customer Success, Ambition, Equality and Team are at the foundation of who we are and how we operate.
Job Description
The Role
As a Project Coordinator in the Customer Solutions Team (CST), you will play an integral role in providing support in key projects such as (but not limited to) fund launches and transitions for new and existing managed funds clients. You’ll work closely with internal teams and external stakeholders to coordinate end-to-end implementation, ensuring a seamless experience for clients. This is an exciting opportunity for someone at the early stage of their career who is eager to deliver outstanding customer service while thriving in a dynamic project delivery environment.
The ideal candidate will have excellent relationship-building skills, strong analytical and problem-solving skills with high attention to detail, and the ability to work independently as well as part of a team.
Responsibilities
· Support the Project Manager in ensuring customer success and satisfaction in project delivery
· Assist in data analysis and mapping documentation, along with transformation, load, and reconciliation into Automic Group systems
· Leverage Excel to analyse, transform, and reconcile large datasets with precision
· Assist with project governance artefacts such as project plan plans, RAID logs, use of JIRA and maintaining guidance materials
· Attend internal and external meetings, assisting with minutes and action items (and following up on action items to closure)
· Configuration of client requirements in Automic Group systems with a focus on attention to detail, integrity and compliance with internal processes
· Continuously develop a strong understanding of the platform functionality, our clients and internal stakeholder relationships while presenting a professional image for the business
Desired Skills and Experience
Desired Skills and Experience
· Tertiary qualification or equivalent experience
· Proficiency in MS Office products such as Excel, Word, Power Point
· Proven ability to use Project tools such as JIRA
· Ability to prepare workflows in tools such as Miro
· Strong written and verbal communication skills
· Effective collaboration and relationship building skills
· Highly organised and able to manage time across multiple tasks
· Ability to adapt to changing priorities and work autonomously
· Strong attention to detail and accuracy, with the ability to follow procedures
· A passion for understanding clients’ needs and finding tailored solutions
Benefits
· A positive and collaborative work culture
· Employee recognition and rewards initiatives
· Comprehensive training and ongoing development programs
· Career advancement opportunities within the organisation
· An impressive list of employee benefits including discounts on retail, bills, wellbeing, and entertainment
Diversity
Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours. We encourage applications from all backgrounds, different abilities and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. When you apply, please note the pronouns you use and any workplace adjustments you may need to enable you to put your best foot forward during the interview process.
Acknowledgement of Land
In the spirit of reconciliation, Automic Group acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. Only applicants with work rights in Australia can be considered for this position. Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and an ID check
